• ACT One Training Services

    ACT One Training Services

    General insurance qualification training for CII units. Plus study skills, exam techniques, mixed assessment training and seminars.

  • ACT One Training Services Ltd 

    Providing UK Insurance Market training and CII insurance qualification training

    Established in 1998, ACT One Training Services Limited is an independent training company, delivering training, for those new to the insurance sector, or taking on a new insurance role & for those on their CII Qualification journey.

    Based in East Anglia, virtual or face to face training can be delivered in the UK & in some instances overseas.
    As well as group training, we can offer 121 training, for those wanting a more bespoke approach.

    Our focus is to deliver quality training, with the emphasis on Active learning, Confidence building & Techniques for studying, exams & coursework. We strive to make learning fun & to deliver success, by engaging with our delegates.

    ACT One has hosted both exam and non-exam based courses for Lloyd's of London, BIBA, (British Insurance Brokers Association), ABI (Association of British Insurers), CII (Chartered Insurance Institute) and numerous international blue-chip companies.

    Training and Events Focus

    ACT One primarily delivers qualification training, study and revision days for CII units. Also non-exam courses for those embarking on their insurance career, changing roles or for clients wishing to learn more about insurance and the market place.


    With CII study units, the key focus being on:

    • General Insurance : Award in Insurance; Certificate, Diploma, and Advanced Diploma.
    • Financial Planning : Certificate and Diploma units.
    • Non-exam courses : Insurance Practice, Personal Lines and Commercial Lines. Household, Intermediate Property and Business Interruption

    ACT One Training Services can also provide business skills courses:

  • " This was really helpful, I wish it would have been before my assignments.

    I would really recommend for anyone doing mixed assessments."


    Alaine Ramsay (Alan Boswell Insurance Brokers)

    " Found it very useful and wish I had discovered this course much earlier. "


    Sharon (Alan Boswell Insurance Brokers)

    " Very worthwhile use of my time. "


    Jeanette (HSBC)

    " Lots of insight into different 'outside of the box' thinking.

    Simple ideas that will be easy to implement but make such a big difference. "


    Laura (Oval Insurance Broking Ltd)

    " Helped me open my mind with study techniques. "


    Gian Luigi - (AXA - Liabilities Managers)

    " Without seeming to be 'sucking eggs' this was one of the best seminars / training I've had. Thank you. "


    Jez (Scrutton Bland Ltd)

    " Was a very interesting session.

    I feel I have come away with more confidence and further techniques to improve my revision. "


    Leah (Willis Ltd)

    " An excellent seminar. Great speaker, from an expert who understands. "


    Paul Thompson (Guy Carpenter)

    " Very helpful, engaging session, would recommend other people taking CII exams to attend. "


    Kimberley Lott (Marsh)

    “I was very impressed at the way in which Alison delivered the training session, it was engaging and brilliant!”


    Oliver Watson (Willis Re)

    "Alison has such a cheery and uplifting approach to her presentations that energise all of those in attendance.

    Her ‘can-do’ style encourages people to look at difficult matters not as problems, but issues that can be resolved.

    A real role model.”


    Philip Mutton  (Willis Re)

    "Alison is a fantastic tutor. The energy and knowledge she brings to every session along with her love of the subjects will encourage you to do your best, not only for yourself but for her. Having had her as a tutor for the CII Certificate Fastrack course, I will certainly be using her services again and would highly recommend ACT One Training Services Ltd, to any professional looking to do any further learning.

    She is attentive to each individual student and is always on hand to assist you in achieving the best possible results "


    Allen F. Bulla. (Gibraltar)

  • ACT One Training : S.K.I.L.L.S

    Act One skills development training and services

    Most people in business have stories about how good or bad training has been. Good experiences will include examples about the professionalism of the trainer, how well the course was presented, how relevant it was, and how the training developed knowledge, skills and a positive attitude.


    Overall there are many contributing factors to successful training, however the main ones are reliant on the knowledge, skills and credibility of the trainer.


    ACT One Training Services will ensure both:

    • Knowledge and skills in training techniques.
    • Excellent knowledge and skills on the chosen training topic.
    Act One Insurance business qualifications training

    Your Success Matters

    Often people taking professional exams struggle to gain consistently good results, due to other work and life commitments. We can demonstrate that whilst generally candidates sitting Chartered Insurance Institute exams achieve a 55% success rate, this can be greatly enhanced by attending one of our courses.


    At ACT One the fear of failure is alleviated and candidates gain not only an insight as to subject knowledge required, but also help with their study techniques to maximise the effectiveness of their revision.

  • Contact ACT One Training Services

    ACT One Training Services deliver both specialist insurance and financial training, as well as related skills development courses based on client objectives. We also deliver talks and seminars. To explore how we might work together please feel free to phone or email via the following:


    Telephone: 07831 623646

    Email: alison@act1training.com


    Alternatively complete the form opposite.
    All enquries are dealt with in the strictest confidence